Privacy Policy
Effective Date: 12 October 2025
Who We Are
Majatsebo is a family business based at 37 11th Avenue, Welgedacht, Springs, South Africa, focused on training, branding, and related services. This privacy policy explains how personal information is collected, used, stored, and shared when interacting with the Majatsebo website and services.
What We Collect
- Information provided directly: names, email addresses, phone numbers, company details, and message content submitted via contact forms, quote requests, registrations, or email.
- Service and training information: interests in courses, preferred dates, and documents submitted for facilitation or accreditation processes.
- Usage and device data: IP address, browser type, pages viewed, timestamps, and referral/UTM data collected through cookies or analytics tools.
- Payment and billing: limited transactional references if invoices are issued; card processing, if used, is handled by third-party payment providers and not stored by Majatsebo.
How We Use Your Information
- To respond to inquiries, provide quotes, deliver services, and manage training or facilitation processes.
- To operate, secure, and improve the website and user experience via analytics.
- For administrative purposes, including record-keeping, compliance, and service communications.
- For marketing communications about services, news, and events, with opt-out available at any time.
Lawful Basis (POPIA and related principles)
- Consent: for marketing communications and optional cookies.
- Contract: to provide requested services, quotes, or registrations.
- Legal obligation: to comply with tax, financial, or training-related record requirements.
- Legitimate interests: site security, fraud prevention, and service improvement balanced with data subject rights.
Cookies and Analytics
- Essential cookies are used to ensure site functionality and security.
- Analytics cookies (e.g., Google Analytics or similar) may track usage patterns to improve services; consent is requested where required.
- Browser settings and cookie banners can be used to control non-essential cookies.
Sharing and Disclosure
- Service providers: web hosting, email, analytics, and payment processors receive only necessary data under confidentiality obligations.
- Training and accreditation partners: limited information may be shared to process training registrations or verifications, where applicable.
- Legal or regulatory: disclosures may occur to comply with law, enforce terms, or protect rights and safety.
- Business changes: in any restructuring, merger, or asset transfer, relevant data may be transferred subject to this policy's protections.
International Transfers
Where service providers are located outside South Africa, reasonable safeguards are applied to protect personal information consistent with POPIA and standard contractual measures.
Data Retention
- Contact and service records are retained only as long as necessary for service delivery, legal obligations, and legitimate business purposes, after which they are securely deleted or anonymized.
- Marketing data is retained until consent is withdrawn or a reasonable inactivity period elapses.
Security Measures
- Administrative, technical, and physical safeguards are used to protect personal information, including access controls, encryption-in-transit (TLS), least-privilege access, and secure backups where applicable.
- No method is 100% secure; security is reviewed periodically and improved as needed.
Your Rights
- Access: request a copy of personal information held.
- Correction: request updates or corrections to inaccurate information.
- Deletion: request deletion where no longer necessary or where consent is withdrawn, subject to legal retention duties.
- Objection/Restriction: object to certain processing, including direct marketing, or request temporary restriction.
- Portability: request transfer of provided data to another service where technically feasible.
- Lodge a complaint: with Majatsebo first, and if unresolved, with the Information Regulator of South Africa.
Children's Privacy
Services are not directed to children under 18; personal information of minors is processed only with appropriate consent and for legitimate training or educational purposes, where applicable.
Third-Party Links
The website may link to third-party sites; those sites have separate privacy practices, and Majatsebo is not responsible for their content or policies.
Updating This Policy
This policy may be updated periodically; material changes will be indicated by updating the Effective Date and reasonable notice on the website.
Contact Us
Controller: Majatsebo, 37 11th Avenue, Welgedacht, Springs, South Africa.
Email: info@majatsebo.com
Phone: +27-82-822-3980
Requests should specify the right exercised and include sufficient information to verify identity.